PRIVACY & COOKIE POLICY

Last updated: 12 August 2026

Nordic SNÖ respects your privacy and is committed to protecting your personal data.

This Privacy & Cookie Policy explains how we collect, use, store and share personal information when you visit nordicsno.com, purchase our products, contact us or otherwise interact with Nordic SNÖ.

1. DATA CONTROLLER

Nordic SNÖ is responsible for the processing of personal data described in this policy.

Nordic SNÖ
CVR: 44149559
Denmark
Email: hello@nordicsno.com
Website: nordicsno.com

For questions regarding your personal data or this policy, please contact us at hello@nordicsno.com.

2. OUR WEBSITE PLATFORM

This website is hosted by Squarespace.

Squarespace provides the online platform that enables us to present our website, operate our online store and provide our services to you.

Squarespace may process personal information on our behalf in connection with hosting, website functionality, security, analytics, commerce and related services.

Information processed through Squarespace may include information about your browser, network and device, your IP address and information about how you interact with this website.

3. PERSONAL DATA WE COLLECT

The information we collect depends on how you interact with Nordic SNÖ.

When you browse our website, information may include:

• IP address

• Browser, network and device information

• Pages visited

• Referring pages

• Clicks and interactions

• Internal links

• Searches

• Scrolling and website activity

• Timestamps

• Cookie and consent preferences

When you place an order, information may include:

• Name

• Email address

• Telephone number

• Billing address

• Delivery address

• Order information

• Products purchased

• Transaction information

• Delivery information

When you contact us or submit information through a form, we may process:

• Name

• Email address

• Telephone number, if provided

• The information contained in your message

• Other information you choose to provide

4. WHY WE PROCESS YOUR INFORMATION

We process personal information for purposes including:

• Operating and securing nordicsno.com

• Processing and fulfilling orders

• Processing payments

• Arranging shipping and delivery

• Providing customer service

• Managing returns, complaints and refunds

• Responding to enquiries

• Maintaining legally required accounting and transaction records

• Understanding website traffic and performance

• Improving our website and customer experience

• Preventing fraud and misuse

• Sending marketing communications where you have consented to receive them

Our legal basis depends on the purpose of processing.

Where processing is necessary to fulfil an order or provide a requested service, we generally process your information because it is necessary to perform a contract with you or take steps at your request before entering into a contract.

Certain information is processed because Nordic SNÖ must comply with legal obligations, including applicable accounting, tax and consumer legislation.

Where required, optional cookies and electronic marketing are based on your consent.

In limited circumstances, we may process information on the basis of our legitimate interests, provided those interests are not overridden by your rights and interests.

5. SQUARESPACE ANALYTICS

This website may collect information to provide Squarespace Analytics.

This may include information about:

• Your browser, network and device

• Your IP address

• The website or page you visited before arriving at nordicsno.com

• Pages visited

• Clicks

• Internal links

• Searches

• Scrolling

• Website interactions

• Timestamps

We provide relevant information to Squarespace, our website and analytics provider, to understand website traffic, performance and activity.

Where analytics requires consent under applicable law, analytics and performance cookies are not activated until you have provided the required consent.

6. COOKIES

Nordicsno.com uses cookies and similar technologies.

Cookies are small files or pieces of information stored on your device when you visit a website.

Necessary cookies

Squarespace uses certain necessary cookies to securely provide this website and enable essential functionality.

These cookies may be necessary for features including website security, navigation, shopping cart functionality, checkout and remembering certain settings.

Because these cookies are required for the website to function, they may be used without optional cookie consent where permitted by applicable law.

Analytics and performance cookies

We may use analytics and performance cookies to understand how visitors use nordicsno.com.

Where consent is required, these cookies are restricted until you choose to accept them through our cookie consent interface.

Third-party cookies

Services integrated into nordicsno.com may also use cookies or similar technologies.

Depending on the services enabled on the website, these could include payment services, embedded content, social-media integrations, analytics services or other third-party functionality.

Third-party providers may process information according to their own privacy policies.

7. YOUR COOKIE CHOICES

When you visit nordicsno.com, you may be presented with options to:

• Accept cookies

• Decline non-essential cookies

• Manage your cookie preferences

You can choose which optional categories of cookies you wish to allow.

Necessary cookies required for the operation and security of the website cannot always be disabled through our cookie controls.

You may change or withdraw your consent to non-essential cookies through the Cookie Settings option available on nordicsno.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You can also manage cookies through your browser settings, although disabling necessary cookies may affect website functionality.

8. ORDERS

When you purchase a product from Nordic SNÖ, we collect personal information necessary to process and fulfil your order.

This can include your name, email address, billing and shipping addresses, telephone number, details about your purchase and information necessary to process the transaction.

We share relevant information with Squarespace and other providers involved in operating our online store, processing payments and delivering your order.

We retain order information as necessary to provide customer service and comply with legal, accounting and tax obligations.

9. PAYMENTS

Payments are processed through the payment methods and payment providers made available during checkout.

Payment providers may receive information necessary to authenticate and process your transaction.

Nordic SNÖ does not necessarily receive or store your complete payment card information.

Payment providers process information in accordance with their own legal obligations and privacy policies.

10. SHIPPING

When you place an order requiring delivery, we may share necessary personal information with shipping, postal and logistics providers.

This typically includes:

• Your name

• Delivery address

• Email address

• Telephone number where required for delivery

• Information necessary to identify and deliver your shipment

This information is shared only to the extent reasonably necessary to fulfil and deliver your order.

11. EMAILS AND MARKETING

If you subscribe to marketing communications from Nordic SNÖ, we may process your email address and related subscription information.

Where required, we will only send electronic marketing after obtaining your consent.

You may unsubscribe at any time by using the unsubscribe function included in marketing communications or by contacting hello@nordicsno.com.

Withdrawing marketing consent does not prevent us from sending transactional communications necessary to fulfil an order or respond to a request.

12. CONTACT FORMS AND CUSTOMER COMMUNICATION

When you submit information through a contact form, email us or otherwise contact Nordic SNÖ, we process the information you provide in order to respond to your enquiry.

Squarespace may process information submitted through forms hosted on nordicsno.com as part of providing the website infrastructure.

13. WHO WE SHARE PERSONAL DATA WITH

We may share relevant personal information with service providers necessary to operate Nordic SNÖ, including:

• Squarespace, as our website, commerce and hosting platform

• Payment providers

• Shipping and logistics providers

• Email and communication providers

• Accounting and administrative service providers

• IT and technical service providers

• Analytics providers where enabled and consented to where required

We only share information where there is an appropriate purpose and legal basis for doing so.

Nordic SNÖ does not sell your personal data.

14. INTERNATIONAL DATA TRANSFERS

Some of our service providers, including technology providers, may process information outside Denmark or the European Economic Area.

Where personal data is transferred outside the EEA, we rely on legally recognised transfer mechanisms and safeguards where required, which may include an adequacy decision by the European Commission or appropriate contractual safeguards.

15. HOW LONG WE KEEP YOUR INFORMATION

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Order, invoice, payment and accounting information may be retained for the period required under Danish accounting and tax legislation.

Customer correspondence is retained for as long as reasonably necessary to resolve the relevant matter and protect legitimate legal interests.

Marketing information based solely on consent will cease to be used for that purpose when consent is withdrawn, unless another lawful basis requires or permits continued retention.

Cookie and consent information is retained according to the applicable cookie settings and technical requirements.

16. YOUR GDPR RIGHTS

Subject to the conditions established by applicable data-protection legislation, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete personal data

• Request deletion of your personal data

• Request restriction of processing

• Object to certain processing

• Receive certain personal data in a portable format

• Withdraw consent where processing is based on consent

• Lodge a complaint with a competent supervisory authority

To exercise your rights, contact:

hello@nordicsno.com

We may need to verify your identity before fulfilling certain requests.

If you are in Denmark, you may lodge a complaint with Datatilsynet, the Danish Data Protection Agency.

17. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.

Our website infrastructure is provided by Squarespace and other relevant service providers that maintain their own technical and organisational security measures.

No method of transmission or electronic storage can, however, be guaranteed to be completely secure.

18. THIRD-PARTY SERVICES AND LINKS

Nordicsno.com may contain links to or integrations with third-party websites and services, including social-media platforms.

If you interact with these services, the third party may collect or receive information according to its own privacy policy.

Nordic SNÖ is not responsible for the privacy practices of independent third-party websites.

19. CHANGES TO THIS POLICY

We may update this Privacy & Cookie Policy to reflect changes to our website, services, technology or legal obligations.

The current version will be available on nordicsno.com and will show the date of the latest update.

20. CONTACT

For questions about privacy, cookies or the processing of your personal data:

Nordic SNÖ
CVR: 44149559
Denmark
Email: hello@nordicsno.com